Frequently asked questions
Are recall repairs really free?
Yes. Federal law requires manufacturers to repair safety defects free of charge at franchised dealers. If a dealer tries to charge you for the recall repair itself, call the manufacturer's customer line — that's not how recalls work.
Why do you check recalls by year, make, and model?
That's how the public NHTSA recalls database is organized. Your VIN tells us the exact year, make, model, and trim; the database then returns every recall campaign for that vehicle line. A dealer service department can confirm applicability to your specific VIN for free.
What if my VIN won't decode?
Double-check for typos — VINs never use the letters I, O, or Q (they'd be the numbers 1 and 0). Every VIN since 1981 is exactly 17 characters. If it still fails, the characters may have been misread from a faded door sticker; the dashboard plate is usually clearest.
Does a recall fix my collision damage too?
No — recalls cover the safety defect only, not body damage. If your car also has dents, cracks, or paint damage, that's what our $19.99 photo estimate is for.